Product Features

• 13 inches tall, raised lid requires 22 inches; 1-year warranty
• Sneak-a-cup feature; automatic shut-off after 2 hours
• Wake up to a pot of freshly brewed coffee
• Perfectly drip-free pouring spout; 2 water windows
• 12-cup coffeemaker features digital clock and delayed start

From the Editors

Black & Decker SmartBrew coffeemaker in white. Includes 12-cup capacity, lighted on/off switch, removable brew basket, water window, cord storage and Perfect Pour carafe.
Product Description

Accessories for the Black& Decker DCM2500W SmartBrew 12-Cup Coffeemaker, White Model DCM2500

Black & Decker DCM18S Brew 'n Go Personal Coffeemaker with Travel Mug

Customer Response

Great coffee maker for the price
Had an older model for years and was happy with it so I wanted the same to replace it. Very happy, great coffee maker for a great price.

warranty support not robust
carafe lid not very durable. After requesting new carafe lid from manufacturer they shipped wrong size carafe lid.

Manf. rep. told me it is a warehouse problem.

Still waiting for new carafe lid.

Great Coffee
I love this coffee maker. The coffee is great and it is easy to use. Pouring the water into the reserve is a breeze, especially compared to the last one I had. I would definitely give this as a gift.

Not Holding Up Very Well
First the good news: this is a decent enough coffee maker. The warming plate has an auto shut off feature that is convenient. The door to the tank is wide, and the carafe is dishwasher safe.

By the way, that tank door opens quite high. This could be an problem for you if you had planned to put the coffee maker under a counter.

Now the bad news: my unit is less than a year old, and the finish has worn off the warming plate, which is now rusting. There is absolutely no excuse for this.

I did not make a video review, but I am thinking of posting a picture on the product page.

All in all, I was expecting more from B&D than I received in this product.

Between the finish of the warming plate and the problems that others have reported with the 'steal-a-cup' feature, it's clear to me that B&D has some quality issues they need to address. I wish them the best of luck with that, but when this coffee maker wears out (which I expect to be any time now), I will not be replacing it with another Black & Decker product.

UPDATE: I contacted Black and Decker (actually, Applica, which now markets and distributes Black and Decker) to see if they would replace the unit, since it was under warranty. They initially refused, claiming it was cosmetic damage, but they agreed to send a replacement after I sent them a picture of the rusted warming plate.

The new unit lasted approximately 1 month before the reservoir tank sprang a leak, dumping all of the water we put into the tank onto to the counter.

As I originally posted, B&D has quality issues they need to address, and it's clear to me that they haven't gotten around to addressing them yet.

It's time to purchase another coffee maker, and, no, I won't be considering Black and Decker.

best coffeemaker I've ever owned
I bought this coffeemaker because I was moving into an apartment that required an auto-shutoff feature for all coffeemakers, and this was the best one I found through my extensive research. My previous coffeemaker didn't have the safety features I needed, so I ended up getting this one at a local hardware store. I love it! It makes great coffee! The best coffeemaker I've ever owned! And it does have the safety features I need.
My only issue with it is it's too big! I couldn't find anything smaller than a 12 cup coffeemaker with the automatic shutoff feature. I solve this problem by brewing four to six servings at a time and then keeping what I don't drink in the fridge. When I need the caffine, I'll reheat a cup. I only need to brew coffee every few days that way.
The carafe is really easy to pour from. I saw some reviews saying that the spout dripped; perhaps those people had gotten defective carafes. I've never had any dripping problems with the carafe.
I've never used the programming feature. But if I decide I want coffee every day instead of three to five days a week, I'll probably end up learning how to use that feature. It's good to have it on there.
Overall, a great machine to have.

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