Product Features

• Super-automatic espresso machine grinds fresh beans or uses coffee grounds
• 10-1/2-ounce bean container; 5-button control panel with LED indicators
• 2-liter water tank; milk frother; height-adjustable dispensing nozzle; cup warmer
• Fully automatic cleaning, rinsing, decalcifying, and pre-brew infusion functions
• Measures 14-3/5 by 14-3/5 by 17 inches

Customer Response

Amazon please step up!
I also purchased this item as a gift and it was received used, was not even the actual model on the box (the box said "Mirage" but the device said "Elite") and it failed to operate properly for the first 3 coffees then stopped operating completely indicating with the red warning light.
Buyer Beware!

pre used not amused !
This item was for a gift, and it came without warranty card and instruction dvd ect. It had been used before. I returned it!

Absolutely terrible....
NOTE: This review refers to the more expensive 1328 model which I purchased. The machines are identical, however, except for the more sophisticated controls on the more expensive unit. The design flaws noted on the 1328 refer equally to this unit as well......



The first machine that was delivered had clearly been used. It was filthy, full of dried coffee and damaged. The plastic pin that operates the "door closed" switch had broken off and had been taped back in position by the previous owner - the machine refuses to operate without this! This first machine also exhibited ALL the problems found in the replacement - see below. To be fair to Amazon, I do not believe that sending out a machine which was clearly a return was their error - the machine was packed in the distributors carton inside the Amazon box so I suspect it was delivered to them in this condition.

Amazon shipped out a replacement machine (very promptly I might add) This machine, while brand new, still has a number of problems:
1. During brewing it will constantly stop & report an 'out of water' error even though the water tank is clearly full. Often little or no coffee actually comes out. The only way to clear this error is to restart the machine which causes it to dump the current load of coffee.
2. There is no way to brew coffee & produce steam at the same time. After brewing the coffee the steam function has to be switched in which takes about 90 seconds to 'prepare' before steam is available. By the time the milk is ready, the coffee is cold. Frothing the milk first is worse - there's no way to clear the steam mode other than switching the machine off & on again which causes it to go into it's elaborate cleaning routine.
3. Generally the construction quality is poor. This machine is all plastic. As I mentioned, the first unit I had arrived with a piece of the door mechanism broken off - I suspect that this would be an easily broken part. Overall, the build quality is nowhere near what I would expect in a product costing almost $600

In summary, this has to be one of the most appalling domestic appliances I have even had the misfortune to buy. Both units have now been returned to Amazon as they are clearly unfit for purpose. I would strongly urge potential buyers to look elsewhere.

Not great
The machine is ok (note small o k ) as I think I should have paid another $200 and got a good one. This one has problems producing crema, does a pour in 15 seconds (not 20 - 25 as it should), and after steaming, if you make your expresso then, it will totally waste the first "try" at producing expresso. It only produces a few drops of expresso then dumps the whole thing. I contacted a dealer and was told it is a known problem with all the machines. Most of the machine is plastic of some sort.
If I was to buy again, it would never be this machine and I may give it to someone soon just to get rid of it.
On the plus side, it does make pretty good coffee, but at $400 a shot???